Day 2: Role-Based AI Literacy Labs
AI Trust Network | Citizen Developer AI Readiness & Governance Accelerator
🎯 Core Objective: Equip business users with functional, role-specific AI skills through hands-on training using Microsoft Copilot, Copilot Studio, and Azure OpenAI—while reinforcing best practices in prompt engineering, responsible use, and collaborative design.
🧑‍🤝‍🧑Participants Involved
Citizen Developers & Power Users
Department team members eager to build, automate, and innovate using AI tools.
Departmental Managers & Team Leads
Leaders identifying AI opportunities and supporting adoption across their teams.
Transformation & Innovation Team
Change agents driving experimentation and championing new solutions.
ByteBrain or Partner Facilitators
Experts guiding teams through practical AI literacy and workflow labs.
Optional: IT Liaison or M365 Champion
Providing technical support or advocacy for adoption of Microsoft 365 tools.
Key Components & Activities
Welcome + Framing Session
Recap of Day 1, introduction to Day 2 objectives, and how AI literacy supports Copilot and Azure AI success.
Role-Based Literacy Tracks
Breakout-style labs organized by department/function (e.g., HR, Finance, Marketing, Ops). Each group explores AI opportunities in context.
Copilot in Microsoft 365 Deep Dive
Use Word, Excel, Outlook, Teams, and PowerPoint Copilot to solve real work scenarios—summarizing, rewriting, generating content, etc.
Advanced AI Training Components
Intro to Prompt Engineering
Teach basic prompt construction principles using GPT-4 (via Copilot or Azure OpenAI Playground). Cover specificity, constraints, and multi-turn structure.
Copilot Studio Walkthrough
Live demo or guided build of a conversational bot or automation in Copilot Studio—introducing the concept of AI-powered workflows.
Responsible AI in Practice
Highlight how responsible use shows up in daily decisions—bias in prompts, data security, output validation, and human-in-the-loop review.
Client Deliverables
Role-Based Literacy Guidebook
Custom handout or digital workbook tailored to each function (e.g., "AI for HR," "AI for Finance"), with use case examples and prompt templates.
Prompt Library Starter Kit
Downloadable set of pre-written, role-relevant prompts for Copilot and Azure OpenAI Playground.
Copilot 365 Use Case Map
Quick-reference matrix mapping M365 apps to practical AI uses by department (e.g., "HR – Copilot in Outlook for onboarding emails").
Additional Deliverables
Responsible AI Day-to-Day Checklist
Lightweight checklist of practical do's and don'ts for safe, ethical, and productive AI use.
Session Recordings or Screenshots (Optional)
For clients who want playback for teams unable to attend live.
Key Themes Reinforced
AI is not just for IT
It's accessible and usable today
Prompts are the new skillset
And are teachable!
Copilot is most powerful when grounded in role-specific context
Responsible AI is everyone's job
Not just compliance teams
Day 2 Workshop Structure
Morning Welcome
Recap of Day 1 and introduction to Day 2 objectives
Role-Based Breakouts
Department-specific AI literacy tracks with hands-on exercises
Microsoft 365 Copilot Deep Dive
Practical application across Word, Excel, Outlook, Teams, and PowerPoint
Prompt Engineering Workshop
Learning effective prompt construction techniques
Copilot Studio Session
Building conversational bots and AI-powered workflows
Responsible AI Discussion
Practical guidelines for ethical AI implementation