Skills gaps—not technology—are the #1 barrier to successful AI rollout. (The Times UK & Bain Research)The main challenge isn't the technology itself, but getting people to adapt their workflows and roles to work alongside AI. (Satya Nadella, Microsoft)Change management isn’t optional. Legacy models don’t prepare teams for a world of agentic systems and perpetual iteration. We've exceeded the Human Capacity Gap (Microsoft Workforce Index 2025)